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Nimbus Labs

Proof

What we will never do to you

Every line here answers a complaint creators have published about platforms in this market. They are commitments, written before we have customers, so you can hold us to them.

Checked and dated

We read hundreds of public reviews and complaints from creators about the platforms they use to sell. The same failures come back again and again. This is our answer to each one.

The commitments

We never hold your sales

Your money is charged on your own Stripe account, so there is no Nimbus balance to freeze, delay or set a minimum on.

A person answers you

Support is a human writing back. No chatbot standing between you and your money.

You can always leave

Download your sales history, with each buyer's email address, and your email list as files whenever you want, free, without asking us.

Your domain stays yours

If you bring a domain, you remain the owner of it and keep access to its settings. No exit fee.

Your list is yours

Your buyers are on your own Stripe account, and the addresses your free products collect download as a CSV from your studio whenever you like. The price does not go up as the list grows.

No silent changes

Price and rule changes are announced in advance, in writing, and never applied retroactively to money already earned.

No surprise shutdown

If your account ever has to be paused, you get the reason in writing and a way to answer before the store goes dark, unless the law or an urgent risk to buyers means acting at once.

One line for the real cost

The subscription, plus Stripe's own fees shown as Stripe charges them. No fee that only appears on the statement.

Where these came from

Public reviews and complaints from creators on Trustpilot, G2, Capterra, the Better Business Bureau, app stores and creator blogs, about Stan, Beacons, Linktree, Gumroad, Payhip, Kajabi and Podia, read in September 2026. We are not repeating the accusations here; we are answering the pattern.

What we cannot promise yet

We cannot promise a support team that answers at three in the morning, or a feature list as long as that of a platform with years of work behind it. We can promise that a person answers, and that everything listed as working really works.

Want this on your own store?

Take your address, connect your own Stripe account and put your first product up. $29 a month and 0% of your sales, free for the first 14 days.