Community
A community for the people who bought from you
One members' area on your store, with spaces, posts, comments, likes and live events, open only to the buyers of the products you choose. Members come in with a link sent to their email: no account, no password.
Working todayOn the $29 plan, and on Pro
How people get in
- 1
Choose what opens it
Any paid product can: a course, a file, a call, or a membership while it is being paid for. Free products too, if you want them to. A bundle holding one of them opens it as well.
- 2
They come in by email
A member types the address they paid with and opens the link we send. That browser stays in for 90 days.
- 3
Checked on every visit
Who bought what is read from your own Stripe account. A membership that ends loses access within five minutes, and a member you take out loses it at once.
What the community holds
- Up to 20 spacesEach with its own name and a line about what it is for. A space can be yours alone to post in, with members still commenting.
- Posts with a pictureA title of up to 120 characters, up to 5,000 characters of text and one picture.
- Comments, replies and likesComments of up to 2,000 characters, one level of replies, up to 300 under a post, and one like per member on each post.
- Pinned posts and Start hereUp to three posts held at the top, and one post every member sees first.
- AnnouncementsPosts labeled as yours. On Pro they can also go by email to the members who checked the box for it, with a one-click unsubscribe.
- Live eventsWorkshops and Q&As on the community's calendar, with RSVPs, reminders, a private video room in the page and replays.
- A member directory they opt intoMembers choose the name they are seen by and whether to be listed. Their email address is never shown to other members.
- Reports and moderationMembers report a post or a comment and it lands in your queue. You hide it, delete it, mute a member or take them out.
- Limits that stop a spammerEach member can make 5 posts an hour and 20 a day, 30 comments an hour, and 10 picture uploads an hour. You are never limited.
- In your store's lookYour theme and color, and part of your store's installable app. Nothing in it is kept offline on a device.
What creators use it for
A course with a cohort
Students of the course post their work and questions, and you answer where everyone can learn from it.
A paid monthly club
Open it to a membership, and whoever stops paying stops seeing it, without you lifting a finger.
Coaching clients
A space for wins, a space for questions, and your announcements pinned at the top.
What it does not do yet
Said here so nobody signs up expecting it.
- No live chat or private messages. Posts and comments appear when a page is opened, not as they are written.
- Live events happen in a private Jitsi Meet room, at your own meeting link or in a Google Meet made on your connected Google Calendar. Unlike Stan's webinars, no Zoom link is made for you yet: connecting Zoom opens to every store once Zoom approves our app; until then, the Zoom option does not show.
- No search, mentions, polls, or emails about replies. Posts cannot be edited once written.
- One community per store, and every space is open to every member: a space cannot be kept for the buyers of one product.
- Up to 10,000 posts and 50,000 members in one community.
- No app-store app. It opens in the browser, and in your store's app on the home screen.
Questions about the community
Who can see what is posted?
Only the people let in, and you. Community pages and their pictures are shown only to a browser that is let in, and they are kept out of search engines.
Can members see each other's email addresses?
No. Other members see only the name someone chose, and the directory lists only those who asked to be listed. You see members' addresses in your studio, because they are your buyers.
What happens after a refund?
A payment you refund in full on your Stripe account stops opening the community, within five minutes.
Can buyers I bring over from another platform get in?
Yes. A buyer you import for a product that opens the community is let in, like anyone who bought it here.
Does Stan have this?
Yes. Stan has a community, and its help center, read on September 27, 2026, adds webinars to it as a product members sign up for, with Zoom or Google Meet links made automatically. Ours holds live events members RSVP to, in a private video room, at your own link or in a Google Meet made on your Google Calendar, with no Zoom link made for you yet. Ours is on the $29 plan; emailing announcements needs Pro.
Want this on your own store?
Take your address, connect your own Stripe account and put your first product up. $29 a month and 0% of your sales, free for the first 14 days.